PayPal chargebacks

[Scenery]

Now, how would one go about charging back a payment for intangible goods? The seller refused to offer help in this situation only for me to find out this product I've purchased has been shutdown indefinitely a week later.

 

[Glen]

You need to contact your bank if the transaction was made with a CC or debit card and tell them you didn't authorise it.

 

[Scenery]

Well, the problem is I paid via paypal balance so that's out of the question.

 

[Pseudo]

Did the seller have a TOS of some sort?