Ireppgold said:They should unban you? Wow or not, that's the most used excuse in the book, true or not, it never works.
Ireppgold said:It doesn't matter if it wasn't you botting, the fact is they botted on your account, YOU got the wealth from it, YOU got the level ups so they will not "reward" you for being hacked, even if they know it wasn't you botting, they CANT give it back,
Steezy said:This EXACT same thing happened to me.
The account was stolen and I didn't even notice for about 6 months.
I sent in the request, got the account back and realized it was banned permanently for botting.
I sent in an appeal, and the declined it.
I then used another method to reach them... sending in a "Billing Query". These are pretty much my exact words:
"Are you fucking kidding me? Why would you decline my fucking ban appeal when it was CLEARLY not me playing on the account. Re-check your logs and you will see I was hacked and now you wont even give me my account back? Your lack of customer support is really disgusting and I expect this to be looked over".
2 hours later I get a message.
"We are really sorry about the inconvenience. We had made a mistake and we have now corrected it. Once again, we are sorry and we hope you enjoy playing Runescape again"
It was actually the first time I received a "personal" message rather then their typical "Copy & Pasted"/scripted messages.
When I logged onto the account, I had 99 mining and 205M cash =).
Ireppgold said:Oh yeh true, sorry unspoken lol, that's MAYBE what will hapen, rolled back stats and some rares taken or whatever he put on there :/
LUL. I so need to try Appeal 1. I acted calmly on my appeal and it was denied. -.-Ireppgold said:Yeh it's wierd, you act calm, they give you shit, you rage, they unban you. Got 2 day muted on each of my 3 accounts. 2 got unmuted
appeal 1- "." (accepted)
appeal 2- "unmute me you ass pirate fuckers" (accepted)
appeal3- "I would like to dispute this mute, I have not violated any rules of the JaGeX terms and conditions, thank you" (denied)
They mass muted all my botting accounts, jagex is really wierd.
False. My account got hacked & banned. Got unbanned since I had never broke a rule on that account :3.Ireppgold said:They should unban you? Wow or not, that's the most used excuse in the book, true or not, it never works.
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