All ISPs have 'footprints.'
E.g. Certain ISPs are only available in certain areas. There's not nationwide coverage for any ISP like that. For example, LA is mostly TWC and FiOS.
In terms of pricing, its decent for what it offers. In terms of support or security, it's obviously very weak, Frontier seems to be the best US ISP when it comes to support not being idiots and giving out info.
I actually got a job at Comcast soon working at a callcenter in billing. Hue.