Urgent Help Needed - CryptoLocker

[Rush]

Hey guys, a family member has got this virus on their laptop, is anyone able to help me with the removal of this please?

 

[Poe]

Is this the thing where it says you have to pay $200 Moneypak or whatever to unlock your computer? What I did was just restart my computer a few times and it went away.

 

[Rush]

Is this the thing where it says you have to pay $200 Moneypak or whatever to unlock your computer? What I did was just restart my computer a few times and it went away.

Yeah, something like that..

http://gyazo.com/56387da93ab3dd040001d4d970535849

I will try restarting the laptop a couple of times, thanks.