I found an article online and it cleared some things up. I was planning on switching to this ISP because it's really cheap but not anymore.
"In the DSL world, a reseller is a virtual ISP, it takes your order, and passes it to a real ISP. You may not be told which ISP is actually providing your line.
Resellers are not recommended because
"In the DSL world, a reseller is a virtual ISP, it takes your order, and passes it to a real ISP. You may not be told which ISP is actually providing your line.
Resellers are not recommended because
- You are another step away from the people who support your line
- A reseller will normally find the cheapest ISP, which is probably not the ISP you would have picked
- A reseller cannot adequately support you, and yet you are not allowed to contact the real ISP either.
- A reseller may not be in business for the long term, and may be hard to contact if there are problems
- The ISP that controls your line may go broke, and disconnect you, even though you are paying on time."