Question .

[Protozoa]

When you call xbox support do you call using the information that's on the account at the moment or do you use the information you used originally on the account ? I'm trying to SE some microsoft points back later. Thanks in advance.

 

[Fanatic]

Leaning towards the Original info.
But not 100% tho.

 

[Protozoa]

Okay, thanks for you contribution to my question.

 

[Philly]

Original information always.

 

[Protozoa]

Ok, Philly do you remember what specific of questions they ask ? I know they ask what's the name on the account, credit card , yada yada .

 

[Christy]

Name, billing, security question, gamertag and credit card number. Occasionally they will ask for the windows live too.

 

[Bowser]

always use the original info.

 

[Quad]

NO it is not the original info unless you are dealing with a UA do not listen to these noobs. Employees only see the current information, and they CAN SEE IT, they don't type it in, so don't get bullshitted by them.