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Protozoa

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When you call xbox support do you call using the information that's on the account at the moment or do you use the information you used originally on the account ? I'm trying to SE some microsoft points back later. Thanks in advance.
 
Ok, Philly do you remember what specific of questions they ask ? I know they ask what's the name on the account, credit card , yada yada .
 
Name, billing, security question, gamertag and credit card number. Occasionally they will ask for the windows live too.
 
NO it is not the original info unless you are dealing with a UA do not listen to these noobs. Employees only see the current information, and they CAN SEE IT, they don't type it in, so don't get bullshitted by them.
 
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