Please download OTL from one of the following links
- LINK 1
- LINK 2
- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
- Under the Custom Scan box paste this in;
netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs - Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them if you need to start a new topic.
Code:
Please download [b][color=red]OTL[/color][/b] from one of the following links
[list][*][url=http://oldtimer.geekstogo.com/OTL.exe]LINK 1[/url]
[*][url=http://www.itxassociates.com/OT-Tools/OTL.exe]LINK 2[/url][list]
[*] Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
[*]Under the Custom Scan box paste this in;
[quote][B]netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs[/B][/quote]
[*]Click the [b]Quick Scan[/b] button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. [b]OTL.Txt [/b]and [b]Extras.Txt[/b]. These are saved in the same location as OTL.
[*]Please copy ([b]Edit->Select All, Edit->Copy[/b]) the contents of these files, one at a time, and post them if you need to start a new topic.
[/list][/list]