Need eBay help

[Michael]

So, I listed something on eBay, someone bought it but their money hasn't come to my PayPal. I click a drop down menu on the order details, and it says; "View PayPal Purchase", I click it and it says I need to go on my history logs, and when I do, it's not there.. What do I do?

 

[Shift]

They probably haven't paid for it because don't you have a certain amount of time to pay for something on ebay ?

 

[Poison]

So, I listed something on eBay, someone bought it but their money hasn't come to my PayPal. I click a drop down menu on the order details, and it says; "View PayPal Purchase", I click it and it says I need to go on my history logs, and when I do, it's not there.. What do I do?

There is a few choices:

1. Issue the buyer a refund, and notify them that you are having PP issues and that for the purchase, they will need to re-send the money.

2. Ask the buyer to send the money once more, and if they were double-charged, issue the second payment as a refund until you fix the issue.

 

[Poop]

If your a first time seller you wont get the money untill the item ships.

 

[Michael]

If your a first time seller you wont get the money untill the item ships.

Now, that makes more sense. What if I'm putting his address into a website, and they ship it?

 

[Poop]

Now, that makes more sense. What if I'm putting his address into a website, and they ship it?

You need to get the tracking number and then enter the number into paypal.

 

[Michael]

You need to get the tracking number and then enter the number into paypal.

I'll see how that goes. Thanks, man.

 

[Poop]

I'll see how that goes. Thanks, man.

Not a problem buddy, good luck with this.

 

[Profanity]

Even if you are a first time seller it'll still show. However, it'll be pending until the buyer has stated they received the product or if they just leave it for a period of time.

 

[Founder]

It is on the buyers part, either he hasn't paid for it or he decided to cancel the purchase.