Hi,
My name is (Name Here) and I will be assisting you today.
Pre-Step:
Please boot into Safe Mode With Networking
Steps
Step 1:
Please download Malwarebytes Anti-Malware
Steps To Perform:
Show Results > Remove All > Restart
Post the results.
Regards,
(Name Here)
Side Notes: In the case, regular boot up does DOES NOT work, use this speech. Please give credit in some way if used.
My name is (Name Here) and I will be assisting you today.
Pre-Step:
Please boot into Safe Mode With Networking
Steps
- Restart Computer
- Upon Bootup, Rapidly tap F8
- Select "Safe Mode With Networking"
Step 1:
Please download Malwarebytes Anti-Malware
Steps To Perform:
- Download/Install
- Select "Check For Updates"
- Perform a "Full Scan"
- Select All Drivers
Show Results > Remove All > Restart
Post the results.
Regards,
(Name Here)
Side Notes: In the case, regular boot up does DOES NOT work, use this speech. Please give credit in some way if used.