ok look easy walk through on how to get it un banned, took me 35 minutes....
step 1 call 18004myxbox
step 2 tell them you have noticed that earlier today you had to recover / download your gamer tag back to your xbox.
step 3 tell them leater on in the afternoon a friend called / text you asking you why you were online playing xbl but supposed to be at work / school / church etc.
step 4 theyll ask you for your system serial number and system id (go to settings / system settings / console settings / system info < thats where you can find these numbers.
step 5 they will submit a form to the investigation team and it will be unbanned with in a 24 -26 hours (mine was immediatley.
step 6 tell them you missed out on a full da yof xbox live, and instead of going through this again you would rather just create a new account. theyll give you a gold membership for how long you have left and any / all dlc and premium elite codes you had on there too =)
like my shit is all ready unbanned, my prestige tokens and all that shit are still there lol they didnt change any thing just took the ban off of it =)
and i was banned til 12-31-9999 as well =)