I just almost got fucked by Microsoft.
This is me trying to get like 5 free games on thr same Xbox account with a cancelled Xbox 1 console order LOL
This is me trying to get like 5 free games on thr same Xbox account with a cancelled Xbox 1 console order LOL
That was my(Edward) conversation with Cloud(Employee)Cloud: Hello, thank you for contacting Xbox Customer Support. My name is Cloud. Please give me a moment to review your question.
Cloud: Hi there! Am I speaking with Edward right now?
Edward : I have the Disc tray problem that everyone is having and i read on twitter to contact you guys about a free game? I have already done the advancement xbox thing.
Edward : Yes its eddie!
Cloud: Hey there Eddie! Good day and nice to meet you!
Cloud: So how are you doing so far in this fine evening?
Edward : good
Edward : but my xbox one console messed my games up ;(
Cloud: Ah I see.
Edward : yeh
Cloud: Well sounds like a bummer to me.
Edward : yeh
Cloud: Can you tell me more about this problem with your console please?
Edward : Well I got my Xbox One. Put in Ryse and i heard a weird noise. Then my game woudnt work so i am currently oridering a replacement xbox
Edward : i heard you will give me a free game because of this
Cloud: Yes that's actually correct Edward.
Edward : oh alight
Cloud: So what game are you lacking right now?
Edward : Ryse
Edward : Ryse: Son of Rome
Cloud: I see here, that you have been provided with that game already.
Cloud: (She sent a code i used already)
Cloud: I also see here that you got Forza 5 as well.
Edward : yes all my games, tycoon too
Cloud: Yes, you have been contacting us for the same over and over again.
Cloud: Quite frankly, we can only give you one game as compensation for the inconvenience with your console.
Cloud: I just wanna remind you that we have your address here with us, and if it's the wrong address. We can actually trace it manually on our end.
Cloud: The thing is, what you are doing is actually a ground for marketing fraud.
Edward : sorry will stop
Edward : i*
Cloud: And to be honest with you, I just want you to play and enjoy games with the Xbox One.
Edward : Yeah me too, i tookm this out of hand
Cloud: So please, as a customer, a specialist, and a gamer myself.
Edward : Yeah i understand now. I will stop.
Cloud: Stop this, or else we're gonna resort to legal actions.
Edward : I will! Thanks for warning me!
Cloud: Alright, I think I'll let this pass Edward.
Edward : i appreciate you letting me know before something worse happens to me
Cloud: I apologize if I had to be blunt on you with regards this matter.
Cloud: But there's no other way to say it.
Edward : No, i understand
Edward : i messed upbad
Cloud: Anyway, no worries! You got a lot of games with you already, so please do enjoy the free games though.
Edward : I will! Thanks for the warning. I will learn from this!
Edward : you are very nice
Cloud: It's fine Edward.
Cloud: Again, I will let this matter pass this time.
Edward : Thanks soo much
Edward : You have a great day and stay gaming
Cloud: Haha!
Cloud: You are most welcome.
Cloud: Hope I run into you on Xbox One.
Edward : Ur not aloud to tell me ur gamertag right? haha
Cloud: Haha! I'll try my best to beat you there! Haha.
Cloud: Yeah no, for security reasons, but I got yours here.
Edward : i know you do. If you see me say hi edward and I will know its you
Cloud: Alright, cool!
Cloud: Anything else that I can help you with today?
Edward : Thanks and have a greaty day cloud
Cloud: Awesome! Please do not hesitate to contact us again if you encounter problems in the future.
Cloud: By the way, do you see the Close Chat button on our chat window?
Edward : If you gamertag is Cloud, then thats awesome! yes i will click end chat
Cloud: Excellent!
Cloud: Have a good one!
Cloud: And may the force be with you always! Have a good one Eddie.
