okay so i was in a skype call yesterday and my shit just randomly started being all whack, so i factory reset my laptop and now the only way i can type things is using an external usb keyboard, whenever i try type with laptops keyboard it just locks onto that one key and types it over and over, and it's not just that one key, it's every single key even when i mouse click it just locks onto that action and it's like an auto-clicker. anyone know how to fix this shit? it's pissing me off, it's definitely not a virus cuz i factory reset it and the virus would have been wiped, keep in mind my laptop is only 2 weeks old so :/