Just rang the limited department, put the web-pin in and within 2 minutes was through to someone.
He asked for my e-mail, name on the account and said that I was limited because I used a 'fake name' - I put initials J E instead of Joseph Edwards, herp derp.
He said it's in the review que and done by this afternoon or tomorrow morning, yay
if you can prove your identity and verify your account you should never have problems with paypal... except for people chargingback and using stolen paypals ofc.