Me: Hello
Johann: Hi! My name is Johann from Xbox Customer Support. How can I help you today?
Me: My account is banned until 9999 for an unvalid reason.
Me: I was wondering if there was a way to swap the gamertags so I could keep this gamertag.
Johann: I see. Let me check the options regarding with banned accounts. Please give me a moment. Thank you.
Me: I also would like to mention I and about 99 others were console banned due to adding a gamertag "F", I have called and xbox is willing to do nothing about this. Please do not redirect me to the Enforcement Team forum because they aren't accepting any posts regarding this.
Johann: The xbox enforcement team is the one that handles banned accounts and cases like this. Just to confirm though, have you processed an account migration?
Me: No, but would that work? I Want to keep playing on the gamertag but it is banned until 9999. I bought a new console. If you could switch the account over to a new email that would be awesome but I don't think you guys have that privelege, but I don't know much about what xbox support can do.
Johann: As I have checked your account, it seems that your gold subscription or xbox live is temporarily suspended until the account migration process is done.
Me: I'd like to know what that is? I feel clueless here.
Johann: Okay. Account migration means that an account's region or country is being migrated to another country and during this process, the account is temporarily suspended from xbox live connection.
Me: How can this get resolved?
Johann: It will get unsuspended once the migration process is finish. No worries as your gold subscription will be activated again.
Me: But I am confused because I was told it was banned until 9999?
Me: And when I log in that is what it tells me...
Johann: Yes as it has currently no timeframe but migration would take around a week or two.
Me: What is the account migrating to?
Me: A new email?
Johann: I think the account is already migrated to US but the system is still trying to adjust the account so that it will match every details and content for US marketplace.
Me: Huh? *****?
Johann: Yes that is the gamertag.
Me: I also have one more question, but thank you for your time so far...
Johann: You need to post your concern on this one on forums and wait for there reply. But here on our end, the account appears to be under account migration that is why it is temporarily suspended for xbox live.
Shadow said:Ok wow, i'm about to contact microsoft PC on the computer
๖ۣۜConvict said:Someone with banned tags should add f we might be on to a new unban method here.
Kill said:Tell me if this works. This may be a a new method. Take a long time banned Gamertag, and then add 'F'. Call microsoft and then get your tag unbanned. I may be a Genius.
Flαsh said:That agent is retarded. I've migrated over 10 accounts and none of them ever got banned.
Intelligent said:That or something is not right. I think there system shows me being banned for that when I'm actually banned for adding "F". I really need to call Microsoft Support and get a hold of them. HAS anyone called Microsoft Support and been on the line with the enforcement team about this "F" situation? I'm really interested to know what they said.
Flαsh said:The whole situation is stupid. No one knows why MS did this, and I doubt anyone is going to get unbanned from it. They know exactly what they did and more then likely aren't ashamed of it.
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