So I was scammed for my main account on here a few months ago, I decided to try to recover it because thats all I had left. I found out the recovery system isn't the same, and had to email jagex. First off, you need to wait 4 weeks for a response. Thats just ridiculous in itself. But here are 3 emails that are sure to make you LOL @jagex.
Email 1
Email I sent them back in order to get them to listen
Their response
What do you guys think?
Email 1
"Hi Chris,
I have taken some time to investigate this account and it appears to be in the hands of the person that created it. This owner has provided us with strong links to the creation of the account and is currently using it in the creation location.
I can understand that this isn’t the answer that you were hoping for; however we are confident that the correct person has control of the account. Due to this fact, we are unable to help you with recovering it.
If you need any more advice, you should check out our Account Help forum. There are loads of helpful threads created by players for players and J Mod’s can be found there 24/7.
Kind regards,
Mod Byrne"
I have taken some time to investigate this account and it appears to be in the hands of the person that created it. This owner has provided us with strong links to the creation of the account and is currently using it in the creation location.
I can understand that this isn’t the answer that you were hoping for; however we are confident that the correct person has control of the account. Due to this fact, we are unable to help you with recovering it.
If you need any more advice, you should check out our Account Help forum. There are loads of helpful threads created by players for players and J Mod’s can be found there 24/7.
Kind regards,
Mod Byrne"
Email I sent them back in order to get them to listen
This judgement confuses me because I know for a fact the original owner is not using it. I am in contact with him and the account was sold. Which is why your recovery system is obviously not correct in its judgement.
Their response
Chris,
This account has been all over the place and is currently locked until the original owner comes back.
You shouldn’t be trying to appeal an account which isn’t yours, we do take this seriously and can see where people are coming from when they appeal for their account.
I suggest you stop trying to appeal something which does not rightfully belong to you.
Kind regards
Mod Harriet
This account has been all over the place and is currently locked until the original owner comes back.
You shouldn’t be trying to appeal an account which isn’t yours, we do take this seriously and can see where people are coming from when they appeal for their account.
I suggest you stop trying to appeal something which does not rightfully belong to you.
Kind regards
Mod Harriet
What do you guys think?