Can I do this with the same problem but with an account I know none of the information on. I forgot the email but I think my alt is still on the same account.Assist said:Phone support, and tell them you forgot the email address on the account. They will send a security code to the alternate email or phone number on the account and once you give them the code they will you the email address.
Chill said:Can I do this with the same problem but with an account I know none of the information on. I forgot the email but I think my alt is still on the same account.
What if it's a Mobile Number? I'm unsure of the alternate email.Assist said:As long as you remember the alternate email they'll send a code to THAT email and it should still work
Chill said:What if it's a Mobile Number? I'm unsure of the alternate email.
What if they ask me the details of the account? I'm actually being genuine and did forget the email because I haven't used the account in over 3 years.Assist said:So basically what they do is they have to verify with you some way that you're the account owner and not a hacker by simply sending a code to every possible Alternate Email/Phone Number on the account. If you have at least one of these on there you should be able to get access into the account again. Sometimes the agents are retarded and don't really help you but 99% of the time they will send out codes to everything. Just say you forgot the email and tell them the Gamertag
Chill said:What if they ask me the details of the account? I'm actually being genuine and did forget the email because I haven't used the account in over 3 years.
What kind of stuff did you say?Lore said:@chill I just gave them my gamertag and talked about the issue I was having and then they just emailed me a verification code, and from there I got the email.
Lore said:@chill I just gave them my gamertag and talked about the issue I was having and then they just emailed me a verification code, and from there I got the email.
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