04:12 AM(GMT) Amit(CSA): Hello, my name is Amit. I'll be glad to help you today.
04:13 AM(GMT) Mitchell: Hello Amit, I just got off the phone with a Amazon agent. I've been having problems with amazon orders latley. She told me that she was giving me a 30$ promotional balance because off all the greif I've put up with but her tools wolnt working so she told me to contact chat and tell them the situation and they would help.
04:15 AM(GMT) Amit(CSA): Can you help me out with your order number please?
04:16 AM(GMT) Mitchell: Second there are more orders
#ORDERNUMBERHERE
04:18 AM(GMT) Amit(CSA): May I know the issue please?
04:19 AM(GMT) Amit(CSA): As you mentioned that it was over the phone, I can see the conversation as I'm on chat. I hope you don't mind if I ask you to repeat the issue.
04:20 AM(GMT) Mitchell: Yes the compresser didnt work but I got it fixed and paid 30$ to do it. I called amazon just to report the problems with the item so other people would be aware.
The lady told me she would give me a 30$ promotional value.
Or something along those lines, not sure what you call it.
04:23 AM(GMT) Amit(CSA): I'm sorry, when did you speak with a Amazon agent.
04:23 AM(GMT) Mitchell: About a hour ago, I had to pick up my child then came back to chat with you.
04:27 AM(GMT) Amit(CSA): I'm sorry I couldn't find any phone call records.
04:27 AM(GMT) Mitchell: I called from my home phone.
And I have my cell phone registered on my amazon account
Her name was Hannah G.
04:29 AM(GMT) Amit(CSA): Was $30.00 promised?
04:30 AM(GMT) Mitchell: Yes she promised me she would give it she. Told me just to chat and tell them the situation and they would apply it.
04:32 AM(GMT) Amit(CSA): I'm issuing you $30.00 as promised which will get applied to the next order ship&sold by amazon.
Is that fine, Mitchell?
04:32 AM(GMT) Mitchell: Yes thank you very much.
04:33 AM(GMT) Amit(CSA): I have sent you a email confirming the promo details. You can check it now for your convenience.
You're welcome.
Is there anything else I can do for you today?
04:33 AM(GMT) Mitchell: Okay sweet thank you!
Nope thats it have a great day.
Thank you.