Please introduce yourself to ForumKorner, and fix up the thread title. It's too long.
Rename it to something short, and straightforward. For example 'Xbox Question' or 'Gamertag Question', etc.
RE: Subject was so long it wouldn't let me post lol.
There are ways like resetting which involves grabbing the "Dox" with is all of the account and person's information. I couldn't tell you exactly how it's done right now, but you get the Jist of it.