Currency Keeps Dissapearing :/

Okay so I've lost over $54 due to this. Whenever I add currency to my account from Xbox.com and go to my Xbox to buy something the money dissappears. I contacted support and all those fucking faggots do is give me a one month saying they don't know what happened. Even on Xbox.com it says my account has balance but not on my Xbox. Any help?

RE: Currency Keeps Dissapearing

Instead of adding currency you could connect your paypal and pay through that.

hobbes said:

Instead of adding currency you could connect your paypal and pay through that.

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I tried that but I keep getting a payment couldn't be verified error

RE: Currency Keeps Dissapearing

Just purchase what you would like to, on Xbox.com. Then, you should be able to download the item. The item also shows up in your account's download history.

RE: Currency Keeps Dissapearing

Sometimes it doesn't register, have to turn off your xbox or redownload the account, should start adding it on the Xbox, good luck.