BSOD help needed

[Cubs_mybb_import12687]

I'm getting BSOD's (Blue Screen of Death) every few days now.

Ummm I only get it when my computer is in or going into hibernate. Just today I waited until my computer was fully hibernated before leaving it, and yet it went into a BSOD. It drains my battery completely when it happens, which annoys the shit out of me.

I'm not sure how to handle them, I tried some googling and nothing really worked.

So after starting up I get the error log and it says this, not sure if it helps

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale I 1033

Additional information about the problem:
BCCode: d1
BCP1: 000000000000000D
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880082875E7
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


I also have the .dmp if that could help. All help is appreciated!

 

[Tcrypt]

You would need to give more information in order to get help to fix this. Have you installed anything recently? Updated something? Try a system restore. If that doesn't fix it, pm me your dmp

 

[Cubs_mybb_import12687]

I've been getting these randomly for at least 3-4 months. I don't believe I had installed anything at the time. I've done a system restore before with no help. Not sure if it matters but my finger scanner is broken and I've been told it's a hardware issue.
I'll pm you my dmp, thanks for helping!

 

[Ti Skate]

I've been getting these randomly for at least 3-4 months. I don't believe I had installed anything at the time. I've done a system restore before with no help. Not sure if it matters but my finger scanner is broken and I've been told it's a hardware issue.
I'll pm you my dmp, thanks for helping!

It probably could be a hardware issue. My old computer used to do that every so often because I had switched out a processor. Hope you get it fixed!

 

[Cubs_mybb_import12687]

Thanks Ti, I've pmed Tcrypt the file, hopefully he can help.

 

[Inxy]

BSOD is mainly not related to malware. BSOD is mostly driver issue or hardware issue.


Searched around, one of the trained staff from windows forum said it is a driver issue.


Have you installed any new hardware or drivers?

 

[Cubs_mybb_import12687]

BSOD is mainly not related to malware. BSOD is mostly driver issue or hardware issue.


Searched around, one of the trained staff from windows forum said it is a driver issue.


Have you installed any new hardware or drivers?

I've been having these for months, I'm not sure if I had installed anything...nothing really comes to mind.

 

[Inxy]

I would update all your drivers for your motherboard, graphic card or wifi card

 

[Cubs_mybb_import12687]

Their all up to date, checked under device manager. Any other ideas, would it help if you saw the dmp file?

 

[Inxy]

Yea, send me dump file.