This is close to impossible now. You will need to forge proof of said business to provide to them for them to even consider throwing you the username as a "trademark"
You would tell them something along these lines
" I recently purchased an AGC only to find the code was used/claimed" I did not use this code and would like for the code to be refunded to me as I spent a lot of my hard earned money on it."
Then they will lock that code/reverse payments and...
We need more details, if it was card you can call with the code and have them lock/reverse it.
If it's PayPal your best bet is to call PayPal directly and have a chargeback from there.
If it's bank call your bank and file a dispute.
Thanks and hope I helped.
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